Refund Policy

Our Satisfaction Guarantee

We stand behind the quality of our astrology readings. If you're not satisfied with your first purchase, we offer a full refund within 48 hours.

Eligible Purchases

✅ Refundable

• First‑time full reading purchases — $9.99 readings within 48 hours
• Monthly subscriptions — Prorated refund for unused time
• Technical issues — If you can't access your reading due to our error

❌ Not Refundable

• Subsequent reading purchases (after your first refund)
• Requests made after 48 hours
• Partial reading refunds
• Gift purchases made by others

How to Request a Refund

Option 1: Through Your Account

1. Log in to your account
2. Go to "Billing" section
3. Find your order and click "Request Refund"
4. Select your reason and submit

Option 2: Contact Support

• Email: [email protected]
• Include your order number and reason for refund
• We'll respond within 24 hours

Contact Information

For refund requests or questions:

• Email: [email protected]
• Response time: Within 24 hours